Rich is a Director of Osca and has been in post since 2012. Under his leadership the organisation has made a number of key interventions to improve the performance of the UK social sector. He is currently working as an adviser to the WHO and until 2015 he was a UN Adviser working in the Middle East. In 2004 Rich was appointed as the first director of the charity Involve, which became a leading centre for public participation research, innovation and policy-making. He is a people power specialist and has written many publications on the subject. He regularly blogs for the Guardian and is a Clore Social Fellow. His latest publication ‘Good and Bad Help’ has initiated a major programme of work on public service reform and social action.