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Measuring change support: training

Call for expressions of interests (EOIs)

Closing date: 14 January 2019

Big Local areas are well into the delivery phase of the programme with the average having spent over £400,000. With areas working on a wide range of new, exciting and inspiring projects, this is the ideal time to expand the support they can access around measurement and evaluation. Local Trust is looking to develop partnerships with providers who can deliver training on this wide-ranging and substantial topic.

Local Trust is an independent charitable trust that runs the Big Local programme. Big Local is a 15-year Big Lottery funded initiative to support 150 communities in England. Each Big Local area has been awarded £1m to spend over 10-15 years. The work in areas is led by local volunteers, and areas set their own priorities. The Big Local programme is administered by Local Trust, which also provides training, networking, research and support to areas.

This is a process to express an interest in providing training to Big Local areas around measuring the change they are making. Through the expression of interest (EOI) process, we will select a pool of providers that we will then commission for training events. It is our intention to organise a series of events from each provider, which will be commissioned one event at a time.

Purpose of training

Background: our approach to measuring change

The Big Local programme puts control of decision-making in the hands of communities. There are very little rules and regulations about how areas measure and report the change they are making.However, it is something that areas are deeply interested in for a number of reasons.

We have deliberately chosen our language around measuring change to reflect the ethos of the programme, highlighting that areas can choose how and what to measure out of the wide variety of activities and projects they organise. Crucially, we do not require nor expect all 150 Big Local areas to complete a full impact evaluation of their activities. We expect providers to maintain and uphold our ethos and approach to supporting Big Local when delivering their training.

Local Trust has previously run, or commissioned external providers to run, training sessions either as one day events or as part of other events. Topics for these sessions have included how to use open data, methods for gathering feedback from residents, and the relationship between outputs and outcomes. These sessions have proved to be very popular and there is clearly appetite across the Big Local areas for training around measuring change.

To get a better idea of the tone and approach we use to communicating measuring change to Big Local areas, you can take a look at a recently published call out to areas asking them to express an interest in receiving measuring change support.

Scope of topics covered in measuring change training

We are looking to work with a number of providers to deliver training across a variety of topics. The support should be shaped with a focus on working with people who have varying levels of skills and experience. Training topics should be based around ARVAC’s Getting Started: Community Research Toolkit. They should also align with our Big Local outcomes and support areas to identify how their work relates to them. There should be an emphasis on not only measuring and evaluating activities, but also capturing the social impact of Big Local work.

Big Local areas are already using a number of different methods to collect evidence, including surveys, videos, case studies and open data. These methods are used to review their Big Local plan, gather feedback from the community, identify priorities and what’s working well, and demonstrate the difference they are making. All training should highlight the variety of ways in which measuring change can take place.

It is our intention to have each provider organise a series of events, commissioned one at a time. This series of events can be on the same or similar topics, or different topics within the scope of supporting change measurement.

We welcome EOIs which include other topics that may not have been mentioned but are relevant to community-led initiatives and the change they have brought about.

Style of training

As Big Local is a volunteer-led, long-term programme, providers must be aware of the time it takes for projects to be implemented. It is also important to consider the scale and scope of working at the hyper local level. Training around measuring change should therefore be proportionate and take into consideration the uniqueness of each Big Local area.

We expect providers to plan, organise and deliver high-quality training sessions which emphasise providing practical ways for community groups to better measure the change they have brought about. Local Trust will manage the logistics of organising events, including booking venues and catering.


We will begin offering training sessions to Big Local areas in January 2019 and it is likely that training will continue until at least March 2020.

Commissioning process

Please include the following information within your proposal, clearly setting out the following using the numbering below:

  1. An overview of you and/or your organisation: charity, company or other reference or registration number; summary annual income and expenditure for the 2018-19 financial year; projected income for 2019-20; membership of trade bodies, kite marks or awards relevant to this contract.
  2. Your understanding of what is needed
  3. A detailed description of how you would approach the work and deliver the project, including proposed outputs of the work
  4. Examples of training you have previously offered to community groups and volunteers
  5. A detailed budget per training day including all costs, expenses and VAT, specifying all day rates, the number of days proposed and cost of particular activities
  6. Details of the staffing you propose for the work. A description of your organisation/s relevant experience delivering similar work and a description of the team’s skills which outlines how you meet the skills requirements, including CVs.
  7. A description of your knowledge and experience of the volunteering and community sector.
  8. Details of how you will project manage the commission and quality assure your work.
  9. The contact details of two previous clients with direct knowledge or experience of your work relevant to the work we require. Please specify how the referees know your work and if they can be contacted by us straightaway.
  10. A statement on how you would ensure compliance with GDPR regulations.
  11. Any other relevant information that will assist us in our decision.
  12. Your contact details, including email address and phone number.

Proposals should not exceed 12 pages and fonts should be a minimum of size 12. CVs can be appended and do not count towards the page limit but should not be any longer than two pages each.

Submitting a proposal

Please send your proposal as a PDF document (plus CVs) to: Lindsay Street at

Proposals to be submitted by: Monday 14 January 2019 at 10.00am (UK time)

Subject: Please include EOI: MEASURING CHANGE SUPPORT AND TRAINING as the subject line

Any questions relating to this expression of interest should be emailed to with subject line QUERY: MEASURING CHANGE SUPPORT AND TRAINING.

Assessing your proposal

Contracts will be awarded based on the most responsive service provider whose offer is assessed to be the most advantageous in terms of cost, methodology and relevant experience.

We will assess your proposal using the following criteria:

  • Skills, resources and experience to carry out all elements of the work
  • The extent to which the proposal delivers what is needed
  • Evidence of understanding of appropriate ways to work with community groups and volunteers
  • Understanding of who the work is aimed at and the most effective approaches to format, tone, accessibility, in the production of advice and guidance.
  • Value for money (we are not bound to accept the cheapest proposal).

EOI document


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